I got a refurbished one and when it came in there was a pretty obvious dent in the aluminum top plate. I don't really mind because I expected some small defect getting a refurbished one.To preface, I am coming from a Hitbox controller so most of the comparisons will be to that.The buttons are nice but the spacing is very different from Hitbox. I had to hold this at a strange angle to not get cramps in my left hand after ten minutes of play. I feel like a small adjustment to button size and position would help tremendously. I also feel like the switch choice is a little too heavy compared to what you would normally expect on any other stick. If I keep this I will most likely swap those out for something much fasterOther than that it is a pretty fantastic leverless. I just personally can't use it for a long time because of the wrist cramping